“I have been a part for decades and you will recently refinanced my personal home loan that have DOCFCU. There are two ladies in the mortgage division one to made me immensely and you will leftover myself high tech every step of method. There are particular difficult products in the act (that has been requested) and i also got specific technical issues, to my avoid, during the submission a number of the necessary documents. Cecilia grabbed the amount of time to go apart from to greatly help me personally that have those people situations. Both ladies (Cecilia and Cindy) are great property to the organization. Its perseverance and you will customer care are excellent, and i won’t hesitate to play with DOCFCU for my upcoming monetary demands.”
“I want to complement Octavia. I just refinanced for the an alternative mortgage and since I’d several different financing – a mortgage and an effective HELOC – having DOCFCU it was sometime tricky exercising the fresh logistics into the brand new lender oftentimes. Octavia is actually usually punctual, experienced, and you will obvious as a result, if you find yourself getting professional and you can courteous from the sometimes looking to techniques. I thoroughly preferred dealing with the lady. I look ahead to future even more business which have DOCFCU and remain a pleasurable member.”
“We entitled DOCFCU making an application for details about a loan. As soon as Denzel answered the telephone, We knew he’d listen instead race myself off the cellular phone. He had a willingness to simply help. I told me the type away from my personal telephone call. Denzel told you he would browse and have right back with me. It got lower than an hour for your having an address. He’d the particular document we very seriously needed. My spouce and i are very pleased for your!! They are professional, extremely educated and type.”
“A fantastic customer service from the DOCFCU class affiliate! I found myself undergoing to acquire a new car and you may got invaluable information from the Jasmine, Associate Solution Representative, on what is called for away from me. She is actually really patient and you can elite. She gave me her head information however, if I got extra issues. DOCFCU is extremely lucky getting Jasmine on their group.”
Tamica is quite beneficial, provided me with some very nice guidance, and you may handled the mortgage for the a quick and you will successful fashion, perhaps not my personal common experience with banking institutions and you will fund
“I’d only very top-notch solution off Tamica, the loan Officer exactly who managed my personal situation. So, many thanks and Tamica very much. I am certain to share with which tale back at my household members and you can family members.”
“Home is Right here – Thanks Department away from Commerce FCU! We failed to do which without you, and now we cannot become pleased! Thank you for their assistance, diligence, and you can operate in kissing https://paydayloanservice.net/installment-loans-me/ house getting the house.”
She called you on the a forged make sure that is cashed of our very own account and timely fixed the issue
“We want to generally share our very own enjoy to the advice i received last week regarding Lisa M. I desired to commend the woman advanced dedication to higher support service.”
“I’m very pleased to help you Carina and you can Octavia, thereby content from the the connection and you can reliability. They proactively hit out over help me determine a simple solution to assist rating my HELOC cash in time for you pay money for work you to must be done in the house to help you be prepared for me to move into. Thank you, Evan, having top like a good people!”
“I ran with the Silver Spring season part to possess my personal financial means and you will DeVonna as well as the group provided me with top customer care feel We could’ve actually ever required. I want to thank new Department Director, Arlene, on her behalf a great leadership. You will find shared my great feel with lots of friends and family, promising these to think signing up for the next party. “
