Product reviews

Away from far better the fresh new bad during the last few years. Are unable to believe just how inexperienced, and you can entirely extremely foolish past trust, the individuals are at this credit relationship. You will find started using a % or a few more at the most other borrowing unions to own my personal financing to save me personally the fresh frustration out of coping having foolish anybody. People issues the fresh new Division of borrowing unions is the perfect place so you can file complaints. Given that Massachusetts attorneys generals office does not deal with them.

Poor upgrade I’ve previously viewed

Terrible enhance I have ever before seen. The old on line financial are far superior than just the newest that. Leftover my personal last financial because of a poor posting and just after 15 years with DCU I’m provided leaving.

DCU user due to the fact 2015 and you can departing

I have already been a good DCU associate as the 2015 and you may managed a great 100% percentage history for both an auto loan and you will credit cards. To your application inform inside the later 2023, I experienced complications logging in and you will and then make money. For that reason, I redirected my personal costs costs with other notes. I gotten an alerts to have an outstanding balance off 63 cents, promptly called to settle it, and you may stated the technology things. Unfortunately, my inquiries were not addressed. Regarding following the recharging years, a balance away from $step 1 and lots of dollars is actually once more billed which i repaid. Customer support doesn’t have clue if any almost every other costs could well be added int the guy second battery charging cyclee bad DCU reduced my borrowing from the bank restrict regarding $ten,000 to help you $0 and you may advertised my personal membership because the outstanding to your credit bureaus, and therefore reduced my personal credit rating by the 108 points-to own 63 cents. I’m currently disputing which having DCU and the credit reporting agencies, but I might caution men to closely consider the prospective effects just before utilizing their functions.

It destroyed my vehicle identity file

Hello, I am composing to give my personal viewpoints towards method an essential file was mishandled managed because of the DCU. I am very disappointed one to my personal Term file is mailed off to me with no record info thanks to USPS. I think was terrible negligence. Whenever i achieved off to brand new DCU just after prepared couple of days, I found myself informed the brand new Identity file are dispensed a month just after the mortgage are paid off. Although not, I’ve not received people term document in the send. We appeared having regional USPS as well as entirely cannot trace the brand new sent post. I found myself thus offered to see DMV that have a great Lien release page and you will really works of bottom. This is very time intensive and inconvenient for me personally. You will be charged me to get duplicate. If only there had been top process in position in the first therefore i have no never ever lost a significant.

Worst Customer service

DCU is the terrible hands-down. I found myself closing in on my Car lease and you may wound-up opting for DCU. It approved my loan and requested me to discover an account and that were not successful 3 times. The it requested us to give post that we was is capable unlock a registration right after which just after 2 days, my personal application for the loan was not however recognized and abreast of contacting they told you told you their canceled and are sorry. Their so ridiculous after you urgently need the car loan. The customer solution representative was not anyway empathetic.

Awful Bank with no ATMs and you will Horrible Customer service

For many who miss out the days of wishing during the very long outlines in order to withdraw funds from the financial institution, after that DCU can be your put! I reside in an active urban area, yet , DCU provides very few cities right here. While doing so, its ATMs are no place to be located apart from throughout the genuine financial. This is actually the just bank from inside the 2020 you to nevertheless retains much time outlines venturing out the doorway to your the typical day. If you need to phone call the bank, be prepared to end up being addressed rudely. While using DCU for http://paydayloanalabama.com/red-bay/ car-pay choices having debtors, we provide very long turn-to minutes so you’re able to mirror money have been made. So it bank was terrible getting so many reasons to enter into. Stay away!